Shipping policy
SHIPPING POLICY
Thank you for shopping with BikeParts24x7. This Shipping Policy explains how we process, pack, ship and deliver your order.
SHIPPING METHODS
We offer the following shipping options:
• Standard Shipping
• Express Shipping, where available
Available shipping options will be displayed at checkout based on your delivery location and the selected product.
ORDER PROCESSING TIME
Orders are normally processed within 1 business day.
• Orders are processed on business days, excluding Sundays and public holidays.
• Orders placed after business hours, on Sundays or on public holidays will be processed on the next business day.
• If additional product or fitment confirmation is required, our support team may contact you before dispatch.
DELIVERY TIMEFRAMES
Estimated delivery times are:
• Standard Shipping: 5–8 business days
• Express Shipping: 3–5 business days
Delivery times are estimates and may vary depending on your location, product availability, weather conditions and courier operations. Remote locations may require additional delivery time.
SHIPPING COSTS
Shipping charges are calculated at checkout based on your delivery location, product weight, package size and selected shipping method.
The final shipping charge will be displayed before you complete your order.
SAFE & SECURE PACKAGING
Every order is carefully packed according to the product’s size and type to help protect it during transit.
If your parcel arrives damaged, please contact our support team as soon as possible and share clear photographs of the package and an unboxing video for verification.
TRACKING INFORMATION
Once your order has been dispatched, you will receive tracking information by email, SMS or WhatsApp, where available.
• Use the provided tracking number or link to monitor your shipment.
• Please allow up to 3 hours after dispatch for the tracking information to become active on the courier partner’s website.
DELIVERY ISSUES AND DELAYS
Although we make every effort to deliver orders within the estimated timeframe, delays may occasionally occur due to:
• High order volumes
• Weather conditions
• Courier or transportation delays
• Remote delivery locations
• Incorrect or incomplete shipping information
If your order is delayed beyond the estimated delivery timeframe, please contact us at bikeparts247@gmail.com or call/WhatsApp us at +91 90569 22903.
INTERNATIONAL SHIPPING
International shipping may be available for selected products and destinations. Please contact our support team before placing an international order.
Where international shipping is available:
• Delivery time will depend on the destination and shipping partner.
• Shipping charges will be calculated according to the destination, product weight and package size.
• Customers will be responsible for any customs duties, taxes or import fees charged by their country.
INCORRECT OR INCOMPLETE ADDRESS
Please ensure that your complete shipping address, PIN code and contact number are entered correctly during checkout.
• BikeParts24x7 will not be responsible for delivery issues caused by an incorrect or incomplete address provided by the customer.
• If you notice an error, contact us immediately before your order is dispatched.
• Address changes may not be possible after dispatch.
CONTACT US
For questions regarding your order, shipping or delivery, please contact us:
Email: bikeparts247@gmail.com
Call/WhatsApp: +91 90569 22903